Shipping Policy

Thank you for choosing J&R decor ! We are committed to providing you with a seamless and reliable shopping experience. Please take a moment to review our shipping policy.

1. Order Processing:

• All orders are processed within 1-2 business days.
• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates:

• We offer competitive shipping rates based on the weight and destination of your order.
• Shipping costs will be calculated at checkout before you complete your purchase.

3. Shipping Methods:

• We currently offer standard and expedited shipping options.
• Standard shipping typically takes 5-7 business days.

4. Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with a tracking number.
• You can track your order by visiting our Order Tracking Page and entering your tracking number.

5. International Shipping:

• We offer international shipping to select countries.
• International shipping rates and delivery times vary. Please check the shipping options at checkout.

6. Customs and Duties:

• International orders may be subject to customs duties and taxes imposed by the destination country.
• The recipient is responsible for any additional charges incurred.

7. Delivery Issues:

• In the rare event of a delivery issue, please contact our customer service team at info@comfyholder.com.
• We will work diligently to resolve any problems and ensure your satisfaction.

8. Address Accuracy:

• It is the customer's responsibility to provide accurate shipping information.
• Please double-check your shipping address before completing your purchase.

9. Delayed Shipments:

• In the event of unexpected delays, we will notify you promptly and provide updates on the status of your order.

10. Returns and Refunds: - Please refer to our Return Policy for information on returns and refunds.

If you have any questions or concerns regarding our shipping policy, feel free to contact our customer service.